Privacy
Last updated 14 September 2026
This page explains what we collect, why we collect it, how long we keep it, and how to get it deleted. It is written in plain English rather than in legal language, because you should not need a lawyer to read a privacy policy.
The short version. We do not use cookies. We do not use Google Analytics or any other third-party tracker. We never store your IP address. The only personal information we hold is what you type into the form yourself — your story, a rough amount, and your email address — and we use it only to reply to you and to write your documents.
Who we are
AdminLess AI Pte Ltd (UEN 202540525M), 60 Paya Lebar Road #06-28, Paya Lebar Square, Singapore 409051. We are the organisation responsible for the personal data described on this page. For anything to do with your data, write to [email protected].
We are not a law firm and we do not give legal advice. We prepare documents.
What we collect
1. When you fill in the form
If you tell us your story, we store what you actually typed:
| What | Why we need it |
|---|---|
| Your description of what happened | It is the material we write your documents from. Without it there is nothing to write. |
| The rough amount you are claiming | To check the claim is within the Small Claims Tribunals' limits before we take it on. |
| Your email address | To reply to you. We do not use it for anything else and we do not add you to a mailing list. |
Please do not send us more than you need to. In particular, do not paste your NRIC number, bank account details or anyone's medical information into the form — we do not need any of it to assess a claim.
2. When you answer the five questions
The five-question check runs in your browser. The answers are used to tell you whether your claim fits and to pre-fill the form so you do not have to type the same thing twice. We record that the questions were answered and which answer was chosen, as part of the counting described below, so we can see which question makes people stop. Those answers are not linked to you as a person.
3. When you simply read the page
We count visits, so we know whether the page works and which part of it people stop reading. This is our own software, running on our own server. It records:
- which page you landed on, and which site sent you (for example a search engine or a link), plus any campaign tag in the link;
- whether you are on a phone, a tablet or a computer;
- which sections of the page you reached, and roughly how long each one held your attention;
- which buttons and links were clicked;
- the country your visit came from, as reported by our network provider.
How we count people without identifying them. To tell one visit from another we need some sort of label. Instead of a cookie, we take your IP address and browser type, mix them with today's date and a secret key, and run the result through a one-way cryptographic function. That produces a short code.
Two things follow from this, and they are the entire design. First, your IP address is used for that one calculation and then discarded — it is never written to our records. Second, because today's date goes into the calculation, the same person visiting tomorrow produces a completely unrelated code. So we can answer "how many people came today", and we genuinely cannot follow you from one day to the next, build a profile of you, or work backwards from the code to you.
That is also why we do not need to ask your permission for a cookie: there is no cookie, nothing is stored on your device, and there is no identifier that survives the day.
What we do not do
- We do not sell, rent or trade your personal data. Ever.
- We do not use cookies, local storage, browser fingerprinting, or session recording.
- We do not use Google Analytics, Meta pixels, or any other third-party analytics or advertising tracker.
- We do not use your story to train a machine-learning model.
- We do not send you marketing you did not ask for.
Who else can see it
The page and the data behind it run on our own server. We keep the list of outside parties as short as we can, and today it is:
- Cloudflare, which carries the connection between your browser and our server and protects it from attack. Your request necessarily passes through them, and they are the source of the country figure mentioned above.
- Microsoft, because our own email runs on Microsoft 365. If you email us, or we email you, the message sits in that mailbox.
We will update this list if it changes. Both are service providers acting on our instructions, not parties we share your data with for their own purposes.
Where it is kept, and for how long
Your data is stored on a server in Singapore.
- What you submit through the form: kept while we are dealing with your enquiry, and for up to 12 months afterwards so we can pick the thread back up if you return. After that it is deleted. If you ask us to delete it sooner, we will.
- The counting data: kept for up to 24 months as aggregate figures. It contains no identifier that lasts beyond the day it was recorded, so it cannot be traced back to you even by us.
Your rights under the PDPA
Under Singapore's Personal Data Protection Act you may:
- ask what we hold about you, and we will tell you;
- ask us to correct it if it is wrong;
- ask us to delete it, and we will, unless we are required to keep it;
- withdraw your consent at any time — though if you withdraw it while we are preparing your documents, we will not be able to finish them.
Write to [email protected] and we will reply within one working day, and act on it within 30 days.
Children
This service is for adults bringing their own claim. We do not knowingly collect data from anyone under 13.
Security
The connection to this site is encrypted. Access to the stored data is limited to the people at AdminLess who need it to answer you. We do not store card details, because this site does not take payment.
Changes
If we change this policy we will change the date at the top. If the change is significant and we hold your email address because you contacted us, we will tell you.